Real estate investment
Creating value through the sustainable management of global real estate assets.
Why real estate?
Real estate investments have a long history of generating stable yet appreciating income and capital growth while providing the potential for portfolio diversification and lower volatility of returns1. As real assets, real estate revenue streams have demonstrated resiliency in the face of rising inflation, which can help preserve capital within investor portfolios.
As the global economy continues to grow and evolve, so too will the demand for real estate space. Through our active asset management approach and focus on sustainable investing, we strive to create value on behalf of our investors while also helping our planet realize the sustainable future that we all envision.
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Sustainable and responsible investing
We believe identifying and assessing material sustainability factors is integral to understanding the true value of an investment. We incorporate sustainability considerations into all our management and operation practices across the real estate value chain.
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Global collaboration
We leverage the diverse resources and expertise of our globally interconnected investment organization to access opportunities across the entire risk/reward spectrum.
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Regional approach
We believe alpha-focused active management is driven by deep sector expertise. Our boots-on-the-ground presence combined with our top-down/bottom-up investment approach engages and understands local markets and drives deal sourcing.
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Geographic distribution
Source: As of March 31, 2022. Based on the total market value of properties. Totals may not total 100% due to rounding. -
Property type
Source: As of March 31, 2022. Based on the total market value of properties. Totals may not total 100% due to rounding.
Strategies
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Core
We seek to generate sustainable income and long-term capital appreciation by investing in stabilized assets across primary markets. Core assets require little to no capital improvements.
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Core plus
Builds on our core strategy by incorporating added growth opportunities through active investment and management of core-plus assets across primary and secondary markets. Core-plus assets require moderate to low capital improvements.
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Value add
Builds on our core-plus strategy by investing in, managing, and developing value-add assets across primary and secondary markets. Value add assets are actively repositioned through leasing and high to moderate capital improvements.
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Separate accounts
Separate accounts can offer investors a greater level of control over the strategies employed to meet their objectives and constraints. Portfolios can be tailored to meet investor-specific levels of risk tolerance, return and diversification targets, and cash flow expectations.
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Commingled funds
Commingled funds pool capital from various investors to gain exposure to a large, broadly diversified portfolio at lower levels of invested capital than could be attained by investing directly. The structure is managed at the discretion of the portfolio manager as well as an experienced investment committee.
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REITs
As publicly traded securities real estate investment trusts (REITs) can offer investors liquidity while providing exposure to a broadly diversified portfolio of real estate and real estate-related assets.
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Recognized as a GRESB Sector Leader—ranked first among our peer group.3
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100% of our Canadian managed funds—totaling 19 million square feet—are green building certified.4
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Nearly 50 million square feet—82% of our real estate equity portfolio—is certified to a green building standard, such as LEED, ENERGY STAR, or BOMA BEST.5
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Set an 80% greenhouse gas intensity-based reduction target by 2050.6
Past performance does not guarantee future results.
3 Based on GRESB results released October 2021. In the ‘diversified - office/industrial’ in the Americas category. GRESB Sector Leaders are the best performers by sector and region from across the GRESB Assessments. The entity with the top score, as well as the entities with a score within 1 point of the top score in a category are recognized as Sector Leaders.
4 As of December 31, 2020. For more information on “Green Star” ranking, please click here.
5 As of December 31, 2021. Calculated based on square footage of the gross floor area (GFA)of properties in the global portfolio. Totals from different certification standards do not sum as properties with multiple certifications are only counted once. LEED, Energy Star Certification or BOMABEST, GBCA Greenstar, BCA Green Mark, NABERS, Casbee, BOMA360, Fitwel
6 Target is an intensity-based reduction of Scope 1 and 2 emissions for the properties that are within our operational control. Scope 1 includes emissions from natural gas, diesel and refrigerants. Scope 2 includes emissions from purchased electricity and steam.
Integration
Sustainability is a never-ending pursuit and we’re responding by undertaking positive, collaborative, science-based decisions in our real estate practices. We aspire to develop and implement sustainable investing best practices by anticipating and meeting regulatory requirements. We challenge the status quo and strive for continuous improvement. We support our teams in integrating sustainable investing best practices across the real estate value chain, from acquisition and development, to leasing, property management, and asset management. Our ESG integration tool kit helps teams assess material factors throughout the investment process. We report externally on our sustainability performance to validate our practices, monitor our progress, and support our transparency.
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Our five sustainability commitments
The following highlight our achievements within each of our five sustainability commitments.
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Minimize our environmental footprint
- Modeled our global portfolio emissions and reduction opportunities to support an 80% GHG intensity-based reduction target by 20507
- Achieved 82% global green building certification rate8
- Buildings achieved 6 new LEED and 11 new BOMA BEST certifications in 2020
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Promote responsible business practices
- Achieved PRI Score of "A" in the Direct Reporting module9
- Conducted a climate risk and resilience assessment across our global portfolio
- Updated investment tools to better integrate sustainability into our acquisitions process, including social impacts and physical climate risk assessments
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Support health and wellness
- Over 40 of our North American properties are Fitwel Viral Response approved10
- Launched our return to office program, which defined policies and procedures for the operation of our buildings during and after COVID-19
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Be accountable for our performance
- Earned a "Green Star" ranking in all six of our GRESB submissions, including three 5-star ratings for the third straight year11
- Received a GRESB resilience score of 86 out of 100, placing us 3rd out of 14 among our peers and well above the global/diversified– office/industrial peer group average of 6212
- Achieved our proprietary 2020 sustainable building standards targets across all asset classes
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Engage our stakeholders
- Hosted virtual events for tenants in partnership with BOMA Canada and Alvéole
- Introduced the community engagement award, a new real estate sustainability award recognizing the property team that exceeds expectations, going above and beyond to support our tenants and our communities
As of December 31, 2020 unless otherwise stated.
7 Target is an intensity-based reduction of Scope 1 and 2 emissions for the properties that are within our operational control. Scope 1 includes emissions from natural gas, diesel and refrigerants. Scope 2 includes emissions from purchased electricity and steam.
8 As of December 31, 2021. Calculated based on square footage of the gross floor area (GFA)of properties in the global portfolio. Totals from different certification standards do not sum as properties with multiple certifications are only counted once. LEED, Energy Star Certification or BOMABEST, GBCA Greenstar, BCA Green Mark, NABERS, Casbee, BOMA360, Fitwel
9 Most current data shown; scores based on the assessment report for 2019. For more information on PRI’s methodology and for Manulife IM's full PRI assessment and transparency report please click here.
10 As of February 28, 2022, Fitwel Viral Response Module.
11 Based on GRESB results released October 2021. For more information on “Green Star” ranking, please click here.
12 Based on GRESB results released October 2021. For more information on GRESB resilience scoring methodology, please click here.
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Responsible contracting statement Sustainable investing and sustainability risk statement Climate change statement
Our sustainability policy and disclosures
Certifications, memberships, and selected affiliations
Timeline
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GRESB Real Estate¹³
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Sustainability Accounting Standards Board¹⁴
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BOMA Best¹⁵
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GRI¹⁶
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Realpac¹⁷
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PRI¹⁸
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Canada Green Building Council¹⁹
The above logos are the property of their respective owners and are used with permission.
13 GRESB Real Estate 14 Sustainability Accounting Standards Board 15 BOMA Best 16 GRI 17 Realpac 18 PRI 19 Canada Green Building Council
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457 real estate professionals globally
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3 regions
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11 geographies
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28 cities
Christoph Schumacher
Global Head of Real Assets, Private Markets
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Christoph is responsible for defining the firm’s private real assets strategy and managing the operations and development, launch, and growth of investment solutions for clients across the globe. Prior to joining the firm, he was the global head of real estate at Credit Suisse Asset Management, where he was responsible for setting the global direct real estate strategy, raising equity, and developing new products. Before that, Christoph was the CEO of Union Investment Institutional Property GmbH, where he oversaw the institutional business, as well as being a member of the firm’s real estate investment committee. Earlier in his career, he worked at Generali Real Estate for several years and practiced law at Linklaters in Berlin and London.
- Education: B.L., Law Studies, University of Freiburg; J.D., Doctor of Law, University of Münster–Institute for International Business Law
- Joined the company: 2021
- Began career: 1997

Marc Feliciano
Global Head of Real Estate, Private Markets
In his role as the global head of real estate, private markets, Marc is responsible for developing and implementing the global real estate investment strategy and increasing the firm’s capabilities in this area on behalf of clients, including Manulife’s General Account. This includes overseeing all aspects of the real estate business, including portfolio management, investments, asset management, and the integration of sustainability into both investments and operations.
Prior to joining the firm, Marc was the chief investment officer (CIO) of real estate, Americas, and the head of portfolio and asset management for the real estate Americas business at DWS. He was also head of the Americas debts investments group. Prior to this, he served as global head of risk and performance analysis at DWS, where he was responsible for the development of allocation, risk, and performance tools. Marc joined DWS from RREEF Real Estate with experience spanning public and private real estate investment management as well as alternative investment management. During this time, Marc providing guidance on workouts, restructurings, and recapitalizations of public companies and properties in and out of bankruptcy.
- Education: BBA in Accounting; Master in Professional Accounting (MPA), with additional concentration in Finance, University of Texas at Austin
- Joined the company: 2022
- Began career: 1993

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Contact us
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Kevin Ryan
Managing Director, Business Development and Investor Relations, Private Markets Real Estate
E kryan@jhancock.com
T 617 572 5485