Forgot your password?

Please enter the email address you used when registering.

Invalid login
An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Invalid login Your account has been temporarily locked because of too many failed login attempts. Please try again later. The code entered has expired. Please request a new code to continue. The code entered is not valid. Please request a new code to continue. Email address format is not valid. Your account has not been verified. Please check your email for instructions on how to verify your credentials. Your account has been disabled. An error occurred while processing your request. Please try again later. Invalid login This account has reached its limit for daily password resets. Please try again in 24 hours. Password does not meet password strength requirements. Please try again. That password was recently used. Please enter a new one. Password is not strong enough. Password cannot contain any forbidden words. Password is a commonly used password. Password cannot contain common words. Password cannot contain repeating characters. Password cannot contain sequence of characters. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. The account information you provided does not match our records. This account is not authorized to perform the request you've initiated. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Password does not meet password strength requirements. Please try again. An error occurred while processing your request. Please try again later. An error occurred while validating your email address. Please try again.

Email sent

Please check your email for password reset instructions.

An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Invalid login Your account has been temporarily locked because of too many failed login attempts. Please try again later. The code entered has expired. Please request a new code to continue. The code entered is not valid. Please request a new code to continue. Email address format is not valid. Your account has not been verified. Please check your email for instructions on how to verify your credentials. Your account has been disabled. An error occurred while processing your request. Please try again later. Invalid login This account has reached its limit for daily password resets. Please try again in 24 hours. Password does not meet password strength requirements. Please try again. That password was recently used. Please enter a new one. Password is not strong enough. Password cannot contain any forbidden words. Password is a commonly used password. Password cannot contain common words. Password cannot contain repeating characters. Password cannot contain sequence of characters. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. The account information you provided does not match our records. This account is not authorized to perform the request you've initiated. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Password does not meet password strength requirements. Please try again. An error occurred while processing your request. Please try again later.

An error occurred while processing your request. Please try again later.

An error occurred while processing your request. Please try again later.

Two-step verification

In order to change your password, we need to verify your identity. We have sent an authorization code to the email address on file.

An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Invalid login Your account has been temporarily locked because of too many failed login attempts. Please try again later. The code entered has expired. Please request a new code to continue. The code entered is not valid. Please request a new code to continue. Email address format is not valid. Your account has not been verified. Please check your email for instructions on how to verify your credentials. Your account has been disabled. An error occurred while processing your request. Please try again later. Invalid login This account has reached its limit for daily password resets. Please try again in 24 hours. Password does not meet password strength requirements. Please try again. That password was recently used. Please enter a new one. Password is not strong enough. Password cannot contain any forbidden words. Password is a commonly used password. Password cannot contain common words. Password cannot contain repeating characters. Password cannot contain sequence of characters. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. The account information you provided does not match our records. This account is not authorized to perform the request you've initiated. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Password does not meet password strength requirements. Please try again. An error occurred while processing your request. Please try again later.

Two-step verification

Enter the 6-digit code sent to your email

An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Invalid login Your account has been temporarily locked because of too many failed login attempts. Please try again later. The code entered has expired. Please request a new code to continue. The code entered is not valid. Please request a new code to continue. Email address format is not valid. Your account has not been verified. Please check your email for instructions on how to verify your credentials. Your account has been disabled. An error occurred while processing your request. Please try again later. Invalid login This account has reached its limit for daily password resets. Please try again in 24 hours. Password does not meet password strength requirements. Please try again. That password was recently used. Please enter a new one. Password is not strong enough. Password cannot contain any forbidden words. Password is a commonly used password. Password cannot contain common words. Password cannot contain repeating characters. Password cannot contain sequence of characters. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. The account information you provided does not match our records. This account is not authorized to perform the request you've initiated. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Password does not meet password strength requirements. Please try again. An error occurred while processing your request. Please try again later.

Please create a new password

An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Invalid login Your account has been temporarily locked because of too many failed login attempts. Please try again later. The code entered has expired. Please request a new code to continue. The code entered is not valid. Please request a new code to continue. Email address format is not valid. Your account has not been verified. Please check your email for instructions on how to verify your credentials. Your account has been disabled. An error occurred while processing your request. Please try again later. Invalid login This account has reached its limit for daily password resets. Please try again in 24 hours. Password does not meet password strength requirements. Please try again. That password was recently used. Please enter a new one. Password is not strong enough. Password cannot contain any forbidden words. Password is a commonly used password. Password cannot contain common words. Password cannot contain repeating characters. Password cannot contain sequence of characters. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. The account information you provided does not match our records. This account is not authorized to perform the request you've initiated. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Password does not meet password strength requirements. Please try again. An error occurred while processing your request. Please try again later.
  • Must be at least 9 characters long
  • Must have at least one capital letter
  • Must have a number
  • Must have a special character
  • Cannot contain any characters that repeat more than twice
  • New passwords fields must match

An error occurred while processing your request. Please try again later.

An error occurred while processing your request. Please try again later.

Password successfully reset.

Two-step verification

In order to change your phone number, we need to verify your identity. We’ll send an authorization code to your email on file

An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Invalid login Your account has been temporarily locked because of too many failed login attempts. Please try again later. The code entered has expired. Please request a new code to continue. The code entered is not valid. Please request a new code to continue. Email address format is not valid. Your account has not been verified. Please check your email for instructions on how to verify your credentials. Your account has been disabled. An error occurred while processing your request. Please try again later. Invalid login This account has reached its limit for daily password resets. Please try again in 24 hours. Password does not meet password strength requirements. Please try again. That password was recently used. Please enter a new one. Password is not strong enough. Password cannot contain any forbidden words. Password is a commonly used password. Password cannot contain common words. Password cannot contain repeating characters. Password cannot contain sequence of characters. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. The account information you provided does not match our records. This account is not authorized to perform the request you've initiated. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Password does not meet password strength requirements. Please try again. An error occurred while processing your request. Please try again later.

Please enter you new phone number

Invalid number
Invalid country code
Number is too short
Number is too long
Invalid number
Invalid number
An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Invalid login Your account has been temporarily locked because of too many failed login attempts. Please try again later. The code entered has expired. Please request a new code to continue. The code entered is not valid. Please request a new code to continue. Email address format is not valid. Your account has not been verified. Please check your email for instructions on how to verify your credentials. Your account has been disabled. An error occurred while processing your request. Please try again later. Invalid login This account has reached its limit for daily password resets. Please try again in 24 hours. Password does not meet password strength requirements. Please try again. That password was recently used. Please enter a new one. Password is not strong enough. Password cannot contain any forbidden words. Password is a commonly used password. Password cannot contain common words. Password cannot contain repeating characters. Password cannot contain sequence of characters. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. The account information you provided does not match our records. This account is not authorized to perform the request you've initiated. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Password does not meet password strength requirements. Please try again. An error occurred while processing your request. Please try again later. An error occurred while registering your account. Please try again.

Your account phone number has been changed successfully

Invalid login

Enter your password to login.

Invalid login
Invalid login
An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Invalid login Your account has been temporarily locked because of too many failed login attempts. Please try again later. The code entered has expired. Please request a new code to continue. The code entered is not valid. Please request a new code to continue. Email address format is not valid. Your account has not been verified. Please check your email for instructions on how to verify your credentials. Your account has been disabled. An error occurred while processing your request. Please try again later. Invalid login This account has reached its limit for daily password resets. Please try again in 24 hours. Password does not meet password strength requirements. Please try again. That password was recently used. Please enter a new one. Password is not strong enough. Password cannot contain any forbidden words. Password is a commonly used password. Password cannot contain common words. Password cannot contain repeating characters. Password cannot contain sequence of characters. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. The account information you provided does not match our records. This account is not authorized to perform the request you've initiated. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Password does not meet password strength requirements. Please try again. An error occurred while processing your request. Please try again later.
Forgot password?

Two-step verification

To verify your identity, we need to send an authorization code to the email address on file.

An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Invalid login Your account has been temporarily locked because of too many failed login attempts. Please try again later. The code entered has expired. Please request a new code to continue. The code entered is not valid. Please request a new code to continue. Email address format is not valid. Your account has not been verified. Please check your email for instructions on how to verify your credentials. Your account has been disabled. An error occurred while processing your request. Please try again later. Invalid login This account has reached its limit for daily password resets. Please try again in 24 hours. Password does not meet password strength requirements. Please try again. That password was recently used. Please enter a new one. Password is not strong enough. Password cannot contain any forbidden words. Password is a commonly used password. Password cannot contain common words. Password cannot contain repeating characters. Password cannot contain sequence of characters. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. The account information you provided does not match our records. This account is not authorized to perform the request you've initiated. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Password does not meet password strength requirements. Please try again. An error occurred while processing your request. Please try again later.

Two-step verification

Enter the 6-digit code sent to your email

An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Invalid login Your account has been temporarily locked because of too many failed login attempts. Please try again later. The code entered has expired. Please request a new code to continue. The code entered is not valid. Please request a new code to continue. Email address format is not valid. Your account has not been verified. Please check your email for instructions on how to verify your credentials. Your account has been disabled. An error occurred while processing your request. Please try again later. Invalid login This account has reached its limit for daily password resets. Please try again in 24 hours. Password does not meet password strength requirements. Please try again. That password was recently used. Please enter a new one. Password is not strong enough. Password cannot contain any forbidden words. Password is a commonly used password. Password cannot contain common words. Password cannot contain repeating characters. Password cannot contain sequence of characters. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. The account information you provided does not match our records. This account is not authorized to perform the request you've initiated. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Password does not meet password strength requirements. Please try again. An error occurred while processing your request. Please try again later.
Resend the email

Confirmed.
Welcome back.

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An error occurred while processing your request. Please try again later.

Please enter a valid phone number.

We need a phone number to keep your account secure. We'll send you a code to validate your phone number right now.

Invalid number
Invalid country code
Number is too short
Number is too long
Invalid number
Invalid number

Forgot your password?

Please enter the email address you used when registering.

Invalid login
An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Invalid login Your account has been temporarily locked because of too many failed login attempts. Please try again later. The code entered has expired. Please request a new code to continue. The code entered is not valid. Please request a new code to continue. Email address format is not valid. Your account has not been verified. Please check your email for instructions on how to verify your credentials. Your account has been disabled. An error occurred while processing your request. Please try again later. Invalid login This account has reached its limit for daily password resets. Please try again in 24 hours. Password does not meet password strength requirements. Please try again. That password was recently used. Please enter a new one. Password is not strong enough. Password cannot contain any forbidden words. Password is a commonly used password. Password cannot contain common words. Password cannot contain repeating characters. Password cannot contain sequence of characters. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. The account information you provided does not match our records. This account is not authorized to perform the request you've initiated. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Password does not meet password strength requirements. Please try again. An error occurred while processing your request. Please try again later. An error occurred while validating your email address. Please try again.

Email sent

Please check your email for password reset instructions.

An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Invalid login Your account has been temporarily locked because of too many failed login attempts. Please try again later. The code entered has expired. Please request a new code to continue. The code entered is not valid. Please request a new code to continue. Email address format is not valid. Your account has not been verified. Please check your email for instructions on how to verify your credentials. Your account has been disabled. An error occurred while processing your request. Please try again later. Invalid login This account has reached its limit for daily password resets. Please try again in 24 hours. Password does not meet password strength requirements. Please try again. That password was recently used. Please enter a new one. Password is not strong enough. Password cannot contain any forbidden words. Password is a commonly used password. Password cannot contain common words. Password cannot contain repeating characters. Password cannot contain sequence of characters. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. The account information you provided does not match our records. This account is not authorized to perform the request you've initiated. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Password does not meet password strength requirements. Please try again. An error occurred while processing your request. Please try again later.

An error occurred while processing your request. Please try again later.

An error occurred while processing your request. Please try again later.

Two-step verification

In order to change your password, we need to verify your identity. We have sent an authorization code to the email address on file.

An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Invalid login Your account has been temporarily locked because of too many failed login attempts. Please try again later. The code entered has expired. Please request a new code to continue. The code entered is not valid. Please request a new code to continue. Email address format is not valid. Your account has not been verified. Please check your email for instructions on how to verify your credentials. Your account has been disabled. An error occurred while processing your request. Please try again later. Invalid login This account has reached its limit for daily password resets. Please try again in 24 hours. Password does not meet password strength requirements. Please try again. That password was recently used. Please enter a new one. Password is not strong enough. Password cannot contain any forbidden words. Password is a commonly used password. Password cannot contain common words. Password cannot contain repeating characters. Password cannot contain sequence of characters. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. The account information you provided does not match our records. This account is not authorized to perform the request you've initiated. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Password does not meet password strength requirements. Please try again. An error occurred while processing your request. Please try again later.

Two-step verification

Enter the 6-digit code sent to your email

An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Invalid login Your account has been temporarily locked because of too many failed login attempts. Please try again later. The code entered has expired. Please request a new code to continue. The code entered is not valid. Please request a new code to continue. Email address format is not valid. Your account has not been verified. Please check your email for instructions on how to verify your credentials. Your account has been disabled. An error occurred while processing your request. Please try again later. Invalid login This account has reached its limit for daily password resets. Please try again in 24 hours. Password does not meet password strength requirements. Please try again. That password was recently used. Please enter a new one. Password is not strong enough. Password cannot contain any forbidden words. Password is a commonly used password. Password cannot contain common words. Password cannot contain repeating characters. Password cannot contain sequence of characters. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. The account information you provided does not match our records. This account is not authorized to perform the request you've initiated. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Password does not meet password strength requirements. Please try again. An error occurred while processing your request. Please try again later.

Please create a new password

An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Invalid login Your account has been temporarily locked because of too many failed login attempts. Please try again later. The code entered has expired. Please request a new code to continue. The code entered is not valid. Please request a new code to continue. Email address format is not valid. Your account has not been verified. Please check your email for instructions on how to verify your credentials. Your account has been disabled. An error occurred while processing your request. Please try again later. Invalid login This account has reached its limit for daily password resets. Please try again in 24 hours. Password does not meet password strength requirements. Please try again. That password was recently used. Please enter a new one. Password is not strong enough. Password cannot contain any forbidden words. Password is a commonly used password. Password cannot contain common words. Password cannot contain repeating characters. Password cannot contain sequence of characters. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. The account information you provided does not match our records. This account is not authorized to perform the request you've initiated. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Password does not meet password strength requirements. Please try again. An error occurred while processing your request. Please try again later.
  • Must be at least 9 characters long
  • Must have at least one capital letter
  • Must have a number
  • Must have a special character
  • Cannot contain any characters that repeat more than twice
  • New passwords fields must match

An error occurred while processing your request. Please try again later.

An error occurred while processing your request. Please try again later.

Password successfully reset.

Two-step verification

In order to change your phone number, we need to verify your identity. We’ll send an authorization code to your email on file

An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Invalid login Your account has been temporarily locked because of too many failed login attempts. Please try again later. The code entered has expired. Please request a new code to continue. The code entered is not valid. Please request a new code to continue. Email address format is not valid. Your account has not been verified. Please check your email for instructions on how to verify your credentials. Your account has been disabled. An error occurred while processing your request. Please try again later. Invalid login This account has reached its limit for daily password resets. Please try again in 24 hours. Password does not meet password strength requirements. Please try again. That password was recently used. Please enter a new one. Password is not strong enough. Password cannot contain any forbidden words. Password is a commonly used password. Password cannot contain common words. Password cannot contain repeating characters. Password cannot contain sequence of characters. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. The account information you provided does not match our records. This account is not authorized to perform the request you've initiated. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Password does not meet password strength requirements. Please try again. An error occurred while processing your request. Please try again later.

Please enter you new phone number

Invalid number
Invalid country code
Number is too short
Number is too long
Invalid number
Invalid number
An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Invalid login Your account has been temporarily locked because of too many failed login attempts. Please try again later. The code entered has expired. Please request a new code to continue. The code entered is not valid. Please request a new code to continue. Email address format is not valid. Your account has not been verified. Please check your email for instructions on how to verify your credentials. Your account has been disabled. An error occurred while processing your request. Please try again later. Invalid login This account has reached its limit for daily password resets. Please try again in 24 hours. Password does not meet password strength requirements. Please try again. That password was recently used. Please enter a new one. Password is not strong enough. Password cannot contain any forbidden words. Password is a commonly used password. Password cannot contain common words. Password cannot contain repeating characters. Password cannot contain sequence of characters. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. The account information you provided does not match our records. This account is not authorized to perform the request you've initiated. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Password does not meet password strength requirements. Please try again. An error occurred while processing your request. Please try again later. An error occurred while registering your account. Please try again.

Your account phone number has been changed successfully

Enter your email address

Invalid login
An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Invalid login Your account has been temporarily locked because of too many failed login attempts. Please try again later. The code entered has expired. Please request a new code to continue. The code entered is not valid. Please request a new code to continue. Email address format is not valid. Your account has not been verified. Please check your email for instructions on how to verify your credentials. Your account has been disabled. An error occurred while processing your request. Please try again later. Invalid login This account has reached its limit for daily password resets. Please try again in 24 hours. Password does not meet password strength requirements. Please try again. That password was recently used. Please enter a new one. Password is not strong enough. Password cannot contain any forbidden words. Password is a commonly used password. Password cannot contain common words. Password cannot contain repeating characters. Password cannot contain sequence of characters. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. The account information you provided does not match our records. This account is not authorized to perform the request you've initiated. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Password does not meet password strength requirements. Please try again. An error occurred while processing your request. Please try again later. An error occurred while validating your email address. Please try again.
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Role is required
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Invalid country code
Number is too short
Number is too long
Invalid number
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Passwords do not match
An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Invalid login Your account has been temporarily locked because of too many failed login attempts. Please try again later. The code entered has expired. Please request a new code to continue. The code entered is not valid. Please request a new code to continue. Email address format is not valid. Your account has not been verified. Please check your email for instructions on how to verify your credentials. Your account has been disabled. An error occurred while processing your request. Please try again later. Invalid login This account has reached its limit for daily password resets. Please try again in 24 hours. Password does not meet password strength requirements. Please try again. That password was recently used. Please enter a new one. Password is not strong enough. Password cannot contain any forbidden words. Password is a commonly used password. Password cannot contain common words. Password cannot contain repeating characters. Password cannot contain sequence of characters. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. The account information you provided does not match our records. This account is not authorized to perform the request you've initiated. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. An error occurred while processing your request. Please try again later. Password does not meet password strength requirements. Please try again. An error occurred while processing your request. Please try again later. An error occurred while registering your account. Please try again.

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Capturing alpha in the secondary market through GP-led investments

Private equity secondaries—particularly GP-led investments—have grown from a little-known niche into an indispensable portfolio management tool throughout the PE ecosystem. Learn why.

In a discussion between InsuranceAUM.com's Stewart Foley and Manulife Investment Management's Global Co-Heads of Secondaries Jeff Hammer and Paul Sanabria, learn why GP-led investments make sense for limited partners, sponsors, and secondaries investors alike.

"We’re in one of those moments right now where we are seeing more desire for secondary market liquidity than there is capital to supply it. Can you name another private markets investment category where there is more deal flow than there is capital to apply to it?"

Stewart Foley, CFA, of InsuranceAUM.com: "Welcome to another edition of the InsuranceAUM.com podcast. I’m Stewart Foley. I’ll be your host. Welcome back. Lots of people are talking about secondaries these days and that there’s value there, and I’m very happy to be talking about that exact topic today called "Capturing Alpha in the Secondary Market through GP-Led Transactions." We’re joined by two industry leaders, Paul Sanabria and Jeff Hammer, senior managing directors and global co-heads of secondaries at Manulife Investment Management ... The actual definition of a secondary market transaction is often not clear, especially to me. Can you help define it for our purposes and help dimension it, please?"

Jeff Hammer of Manulife Investment Management: "Sure ... A secondary market transaction is really a transaction between holders of illiquid financial assets, as contrasting to the public markets where you typically have transactions on a secondary basis, but they’re of listed vehicles. In our market, there is no such thing, and there is quite a bit of inefficiency and an unknown universe of buyers. So, really definitionally, it’s a transaction between two holders of illiquid assets ... "

Paul Sanabria of Manulife Investment Management: " ... In many respects, when the market originally started to take off, you had dislocated sellers or dislocated assets. That’s no longer true today. It has become a more efficient part of the market. And why is that? Because liquidity is a critical part of any market, and the instruments [in the private equity market] were, by their very nature, illiquid, and so a solution was required. That’s really how the secondary investment strategies came about to become solutions to address the liquidity need."

 

This material originally appeared on InsuranceAUM.com and is repurposed with permission. The views expressed are subject to change. Manulife Investment Management is not responsible for the comments by or views of anyone not affiliated with Manulife Investment Management.

Transcript

Stewart: Welcome to another edition of the InsuranceAUM.com podcast. I’m Stewart Foley. I’ll be your host. Welcome back. Lots of people are talking about secondaries these days and that there’s value there, and I’m very happy to be talking about that exact topic today called "Capturing Alpha in the Secondary Market through GP-Led Transactions."

We’re joined by two industry leaders, Paul Sanabria and Jeff Hammer, senior managing directors and global co-heads of secondaries at Manulife Investment Management. Gentlemen, thanks for being on. Thanks for taking the time.

Paul: Great to be with you, sir.

Jeff: Likewise. Great to be with you.

Stewart: All right. So we’re going to start it off the way we start them all. Where did you grow up? What was your first job, and we’re going to go with high school mascot? Go ahead, Paul.

Paul: Well, my father’s in the service. I’m an Air Force brat. So I grew up over the place, although I was born in Southern California. I lived in England, New York, back to California. So I’ve been all over the place, a bit of an Air Force brat. The first job was grocery bagging, how’s that, as a youngster. But first job out of college was working for Hewlett-Packard as an engineer. The mascot was the Lancers.

Stewart: Wow. You’re the second Lancer. Well done. All right, Jeff, what about you? Where’d you grow up, first job, and your high school mascot?

Jeff: Stewart, I grew up on an island, so I might have an island mentality. It happened at the island. It was the island of Manhattan. So I had a specific exposure by growing up on the Upper East Side of New York where the Hudson River seemed this impermeable barrier to the world. I have spent the rest of my life growing out of my Manhattan-centric view. My first job was actually as a busboy, but my second job was with The New York Times, and my third job was with Goldman Sachs where I was a financial analyst. High school mascot was the Dutchman, actually.

Stewart: Oh, wow. There you go.

Jeff: I went to a small school in Manhattan that was founded in the 17th century by the Dutch, and so the mascot was the Dutchman.

Stewart: I love it. All right. So, I hear secondaries. We just had our symposium. People were talking about secondaries. The actual definition of a secondary market transaction is often not clear, especially to me. Can you help define it for our purposes and help dimension it, please?

Jeff: Sure. Why don’t I jump in and take that, Stewart? A secondary market transaction is really a transaction between holders of illiquid financial assets, as contrasting to the public markets where you typically have transactions on a secondary basis, but they’re of listed vehicles. In our market, there is no such thing, and there is quite a bit of inefficiency and an unknown universe of buyers. So, really definitionally, it’s a transaction between two holders of illiquid assets.

The most developed part of the secondary market is the private equity secondary market, and it typically involves the purchase and sale of partnership interest because that is the vehicle of choice for which private market investments are made. They’re partnerships. Partnerships were really only formed or began to be formed after the Second World War and momentum for forming partnerships and aggregating capital in partnerships really began ramping up in the 1980s and then has followed through to the present day.

Often, the transactions in the past were instigated by limited partners or LPs. That is how the private equity secondary market took root. Over time and more recently, sponsors or general partners, GPs, began to instigate transactions in the secondary market. It began to use the secondary market for its own purpose. These secondary transactions began as trades. Today, it is clearly a business, and the size of the market has accelerated over $100 billion annually.1

To give you some sense of scale, Stewart, it was about $2 billion 20 years ago, so quite a lot of growth.2 Half of that market today is in what we call the GP-led secondary market, and half of the market is in what we call the traditional LP market. It’s been that way for a few years now.

Stewart: So it seems to me, given the inefficiency, a very wise and wealthy person once said to me, “Well-bought is half-sold.” So it seems that this market, although it’s growing, is becoming a viable market to make a dedicated allocation to. Have I got that right, that it’s no longer just selling things that we must sell? It’s much larger than that today.

Paul: It really is. Maybe I’ll take that, Jeff. It really is much larger than that today. In many respects, when the market originally started to take off, you had dislocated sellers or dislocated assets. That’s no longer true today. It has become a more efficient part of the market. And why is that? Because liquidity is a critical part of any market, and the instruments that Jeff described were, by their very nature, illiquid, and so a solution was required. That’s really how the secondary investment strategies came about to become solutions to address the liquidity need.

Just to put that in perspective, the market is not just a dislocated market but, in fact, a solution-oriented market. To add a few statistics on to what Jeff described, if you look at the last three five-year periods, the transaction volume in the market has doubled.Just even further dimension, that over the course of the last 10 years, the transaction volume has been about $640 billion. Over the last 20, $790 billion.2

So the preponderance of the transactions or the liquidity in the market’s really been over the course of the last 10 years. Part of that is because it’s actually been built out beyond just the corporate marketplace. While the buyout market is the largest market, there’s, of course, the closed-end market, which is the fund market that Jeff described in real estate, in infrastructure, in private credit, in venture capital, and growth.

The secondary market has evolved into all of those various adjacencies, and so solutions needed to be created for all of those. While the market, as Jeff described, historically was addressing illiquidity in the limited partnership marketplace, as sponsors started to participate in this market who also invest in illiquid instruments, that has really spurred on the growth more recently over the course of the last three years, as Jeff described.

Stewart: So is the secondary market only private equity or are other private market asset classes involved? I’m really trying to understand debt and broad scope of the market.

Jeff: I’ll jump in quickly, and then Paul can follow on. The market is broader than simply private equity. It does, Stewart, get to your point that there are secondary markets that are subsidiaries really of the larger secondary market in infrastructure, real estate, credit, venture capital. Each of these sub-markets have different characteristics, but the basic structure of the market is the same in that private investments have been made out of partnerships.

Those partnerships, by virtue of their contractual duration, have created illiquidity. So the secondary market, as Paul said, emerged as a solution-oriented market to solve those issues. The analysis, of course, is going to be different across whether the underlying assets or credit assets or real estate assets or infrastructure assets and, thereby, the degree of specialization is required. But the basic parameters of what you understand to be the secondary market are the same.

Stewart: It’s really interesting. I was on the podcast yesterday with the CRO of Principal. This is also a big topic of conversation in our symposium, which is there is a clear march to private assets in the insurance industry, without a doubt. One of the things that challenge the industry is where’s the line of how much illiquidity I can take into a portfolio?

The idea that there is a viable secondary market that exists, I’ve got to think would help with the allocation decision on the front end when people know that it is not just a dislocated market, that it is a viable solutions-based market. So it sounds like there are quite a few different strategies within secondary investing. Can you outline the strategies that you think have the best risk return profile right now?

Jeff: Yeah. Why don’t I grab that? Stewart, I just wanted to augment what you said before in that the market has become so efficient that economically you’re not taking a hit if you come into the market. Oftentimes, people in the secondary market, they put a 30-year-old frame on it and they say, “Wow, that’s going to be a heavily discounted market. We’re going to have to take a big write down if we sell these assets in that market.” Not so much anymore.

It’s such a broad market with so many participants. If I’m an insurance company executive and I say I need to depend upon the secondary market as reserve liquidity, will I get my book value? So it really becomes a portfolio management tool, as you had alluded to before.

Stewart: I’ll tell you, I really want our audience to hear that because, I mean this is maybe my own bias, but to me, it’s like, “Oh, we’re going to sell our private assets.” It’s like, “Oh my god, we’re going to take a huge haircut here.” I got to think that there’s other folks who are managing insurance portfolios that are going to be glad to hear that as well.

Jeff: Yeah. To respond to your question as to the strategies in the secondary market, from an investment perspective, there are two basic strategies and then I’d say three to four subordinate strategies. The two basics I believe I alluded to earlier are known as traditional LP investing and GP-led investing. Traditional LP investing involves two limited partners, passive participants in a partnership, trading that partnership among one another.

GP-led investing involves the sponsor, the general partner, selecting assets out of an existing portfolio and then re-potting them in a new structure. That can be done in different ways. But fundamentally, in the first instance, the traditional LP strategy, the sponsor is really a passive observer and approver of the transaction between two limited partners. In the latter, the GP-led, the sponsor itself is accessing, on behalf of its limited partners, the secondary market as a source of capital.

Those are the two primary strategies of the secondary market, and they are roughly equal today in a secondary market, as we said, that’s above $100 billion. They’re roughly 50-50.3 Now, just to go through the other strategies quickly, there is another strategy known as secondary direct and that involves the sale and purchase of shares directly into a company cap table as opposed to through a partnership vehicle. That’s a small portion of the market.

There’s a strategy called preferred equity, which involves a contractual agreement, really, how to cut up distributions and cash flows. It can present itself as an equity layer or it can be a subordinated debt layer. And then finally, as a very faint derivative, people lend against private equity portfolios, which is, in a broadly defined secondary market, considered a secondary use of capital. That’s known also as NAV lending.

Those are really the choices that one has when looking at the secondary market in which to invest. But as I said, GP-led and traditional LP is today where the action is.

Stewart: I love this next question because I think we’re going to get into your personalities a little bit. But the tell me about yourselves, I just happen to know from our prep call that you guys have been together for a really long time and you know each other really well. How did you two come together? Can you talk a little bit about how you are executing the secondary strategy there?

Paul: Sure. So why don’t I take that? It is unusual. Jeff and I have known each other for over 30 years, and we’ve been working together professionally for 24 of those years, believe it or not. We met at Harvard Business School, actually, in the same section. A little-known fact, we actually lived together for a period of time, so quite unusual for co-heads of anything. We’ve known each other longer than our wives, believe it or not.

But, as we started off, we come from very different backgrounds. Jeff’s a New Yorker with a finance background and first job at Goldman Sachs. I’m an engineer by trade from California, my first job, as I said, as an engineer. So we come at it from a different perspective and, historically, we’ve used that as a strength, not only between ourselves but in terms of the teams that we built over time.

Jeff and I had separate careers for a period of time, post-business school. And then we came together about 24 years ago and got involved in the secondary investing business quite by accident, to be honest with you, buying our first portfolio off of AIG, an insurance company, believe it or not. We really got excited about the innovation that existed in the market and, in fact, have been doing secondaries for the last 24 years.

Another unusual factor in our partnership is that we have been both investors as well as bankers or advisors in this business. We’ve spent 14 years investing, the first 10 of those years investing, as Jeff said, in the traditional LP secondary market and the last 4 years exclusively focused on the GP-led business. But in the middle of that, we also spent 10 years as investment bankers and were actually very involved in the creation of the GP-led secondary business, effectively creating fundamentally a different use case with GPs using secondary investing capital to address their own liquidity needs.

So really, a really strong arc both historically as individuals as well as professionally. Just to put a point on that, as Jeff said, when we got in this business 24 years ago, the transaction volume was single-digit billions. For the last 2 years, it’s been over $100 billion. So we’ve seen quite a lot in our history together as it pertains to the secondary market.

Of course, the second part of that question you asked, Stewart, was in regard to what it takes to build this business and how we focus on the business. I think what’s most important is really the choice of platform that we joined in order to build this out. As it is, as it pertains, they’re actually involved in Manulife. Manulife, of course, is at its core a big insurance company. Like many insurance companies, they have a very big and active asset management business and a very big alternative investment business.

All of those were very important to Jeff and I, a long history of investing in the private markets. More importantly than investing just in the private markets, they’d done it in a very integrated way and a multi-strategy way, meaning they had a very strong primary program, a co-investment program, and then a private credit program both in mezzanine or junior capital in direct lending.

What that means, if you think about who uses that capital to put money into their funds on the primary side and/or the assets that are within those funds, it’s really the sponsor. So we call it a very sponsor-centric model. In this secondary market, information flow in an opaque asset class is extremely important. So the Manulife Investment Management platform is specifically our strategy leverages that information and those relationships, and we think that that gives us really an edge in this particular part of the market.

Stewart: So it sounds like you need a different set of skills for GP-led secondaries. Can you tell me a little bit about that and your team and how that compares to other secondary investors?

Jeff: Fundamentally, GP-led is a different type of investment activity than LP-led, and I actually think it cuts differently in four ways. I’ll try to take you through them quickly. First, finding the deals, or what we call sourcing, is different. You have to be proactive about going and getting your deals. I think about it, the yin and yang of the secondary market is opportunism and purposefulness. The secondary market is, by definition, an opportunistic market. You can’t control exactly where you can invest in, but you can lay out some parameters as you’re going about building a portfolio and where you find deals. That leads to the purposefulness of the portfolio. So it’s that dynamic that you have to manage and be on your toes, not on your heels in managing it. So finding deals is different.

Building a portfolio is different. You can very intentionally sit down and say, “These are the sectors we want to be in. We want to be aggressive. Do we want to be defensive? How should we construct our portfolios? What should we overweigh? What should we underweigh?” There are shades of being a public markets portfolio manager that GP-led, not traditional LP, but GP-led allows you to do really for the first time.

Underwriting is different. This, Stewart, is probably what you’re getting at. If you want to underwrite concentration, which is what you do in the GP-led market, you have to have a group of people who know how to go deep and long, not how to go broad and wide. Traditional LP, which is a great investment category, requires you, for the most part, to sit at your desktop, spread out the numbers, and make some broad assumptions. Obviously, you need to check on those assumptions. When you’re doing GP-led, you’re actually focusing on one, maybe two concentrated positions. You have to do exactly what a sponsor does, and you have to due diligence the sponsor itself because, again, we are passive capital here, not active capital. We don’t hold the joystick when it comes to a company. The sponsor does. So we have to build a team that is really focused on going deep and long.

And then last, post-investment activities require close monitoring. You have to get yourself in a position so that you can capture information and use that information. You may need observer rights. You may need board rights. You may not need any of that. You may just need good information flow. You need to be able to real-time analyze the information and real-time understand results. If you’re a platform like Manulife and the sponsors are smaller, you may want to coach the sponsors as to where to go for capital market solutions as to what might be coming along. As Paul mentioned before, we have a sponsor-centric platform. We are active with 200 sponsors. We have enormous information that we can turn into comparative advantage if we do that for our sponsors.

So our team was constructed among those elements. And yes, we have veterans of the secondary market on our eight-person team. All eight of us are only dedicated to this GP-led investing, and we’re not distracted by anything else. We have experience, and we have people who want to be focused in this sector. So I’ll finish there by saying that we believe that the way we’ve constructed our team, its pedigree, its credentials, have given us a comparative advantage in a pretty robust and vibrant and evolving market.

Stewart: That’s really helpful. Kind of on the back end of things here, and you’ve touched on this, but what is the value proposition from the secondaries market for insurance companies and their asset management capabilities? And then along those same lines, what do you think the next five years brings for the secondaries market? If it continues to grow at the way that it has, is that a positive? Is there anything negative about that meteoric growth? Can you talk a little bit about how you see the next few years in this market?

Paul: Sure. Well, maybe I’ll take the first part and, Jeff, you can take the latter part. What’s the value proposition for insurance companies? Look, at the end of the day, insurance companies typically need to match long-dated liabilities, and the private markets historically have been long-dated strategies.
Number two, they need to manage risk. An enormous portion of their portfolio is obviously more in fixed income. They need to manage risk in that way, but they also need to manage risk in the portion of their portfolio that’s non-fixed income. These aren’t direct equity sponsors that are looking to take single-asset risk. And lastly, they need good performance. You need to balance out that performance. You need to achieve yield in that non-fixed income component of your book.

The performance has absolutely been there across periods of time. Your ability to be able to offer liquidity over different market cycles has proved to be incredibly important because liquidity is a critical part of the overall marketplace.

I think the next level of understanding though is the sophistication of the insurance company. So sometimes we deal with investors, both insurers or non-insurers, who are newer to the asset class. Those programs that are newer to the asset class, let’s just say private equity, often use secondaries as a beginning step in their journey and alternatives, the ability to be able to create diversified portfolios, to put money to work in the ground because you’re typically buying assets. You’re not buying unfunded commitments or a smaller portion of unfunded commitments.

The ability to buy yield, believe it or not, I use the word yield, but oftentimes, particularly traditional LP secondaries, because the money’s going to work faster, you’re buying more mature assets. They actually liquidate sooner, and it actually creates yield-like cash flows. So I think those are all important for newer programs. The more exciting things, perhaps, is for the more sophisticated programs, the ability to be able to buy and sell.

The ability to buy and sell individual LP interests or blocks of LP interest, very important for sophisticated programs which are used all the time. Now with the advancement of GP-led and other of these sub-strategies that Jeff just described, the ability to be able to … Just like you don’t go into one buyout manager, you may go into several large cap, several mid market, several lower mid market, the ability to be able to manage your secondary program with shorter duration, different risk reward, higher returning assets, more of the private equity index.

That’s really, I think, exciting. I’ll finish it out for the most sophisticated insurers. The most sophisticated insurers that have very strong asset management capabilities, I would say, have two other potential uses of the secondary market. The first is you have the ability to be able to partner with secondary platforms and be able to do joint ventures with them, the ability to be able to anchor those investors to do new and interesting derivative strategies.

That’s a very powerful capability to have that insurance companies, particularly asset management arms of the insurance companies, should use. And lastly, for the most sophisticated, there’s a structured finance component to this, particularly related to risk-based capital. Oftentimes, the charge associated with limited partnership interest is very high and insurance companies are looking to do transactions that allow them to reduce that risk-based capital.

The secondary market has a specific role to play when merged with structured finance technology. We could spend a whole 30-minute podcast just on that. I’ll leave you with, those more involved may understand when I say collateralized fund obligations, but there’s a whole toolkit out there associated with helping insurance companies manage their risk-based capital. So a plethora of reasons why insurance companies, I think, need to be smart about this strategy, Stewart.

Stewart: Thank you. Jeff, what about the future, the next few years as you look out here and what you think the growth in this market’s going to look like?

Jeff: Yeah. I am a secondary market bull. But caveat emptor, I’ve been in the secondary market for 20 years, so you’d probably expect me to say that.

Stewart: Of course.

Jeff: As Paul mentioned, the past two years have been over $100 billion in volume, which back when we were playing around with getting to know the secondary market 20 years ago, we could not imagine the secondary market being $100 billion. So what I’m going to say might sound like pie in the sky, but I do believe there’s a very well-known prognosticator out there who says the secondary market could be a trillion dollars in our lifetime.

I think that could come to pass not only in our lifetime, within the next 10 years because, to your point earlier, Stewart, the adjacencies that we mentioned, we call adjacencies infrastructure, real estate, credit, venture, they are all growing nicely. They are sub-segments of the secondary market, but they are sub-segments that are expanding their own perimeters. So those are growing.

GP-leds didn’t exist 10 years ago, and last year they were something like $54 billion. The secondary market has been known for its innovation, as Paul said earlier, its solution orientation. That solution orientation has led to new and exciting uses of secondary capital. The whole ecosystem of the secondary market has been flexible enough to create liquidity where none is available.

By the way, Stewart, we’re in one of those moments right now where we are seeing more desire for secondary market liquidity than there is capital to supply it. Can you name another private markets investment category where there is more deal flow than there is capital to apply to it? I can’t name one.

Stewart: No.

Jeff: As a result, you’re able come in through the secondary market into the companies that 25 sponsors might be competing over if it’s sold as a one-off company. There are maybe a couple who compete over the same investment through the secondary market envelope. So with those kinds of dynamics, we think additional capital will flow to the secondary market into those people who are managing it, and those people will put it to work.

Stewart: I love that. Everything I’m seeing looks that way as well. I want to just touch base on one thing that Paul mentioned. You mentioned that insurance companies are funding long-dated liabilities. Obviously, the case in the life side, we’ve got a lot of PNC clients or PNC listeners that have shorter-dated liabilities. Is there a place in the secondaries market for someone who has shorter-dated liabilities as well?

Paul: In fact, there is. In fact, one of the innovations in the market with GP-leds is, in fact, a Goldilocks zone around very nice risk-adjusted returns in shorter duration. In many respects, LP secondaries are like a fully baked fund to fund, so long duration, a very long tail on those particular cash flows. GP-leds, in fact, have a shorter duration because typically you’re underwriting concentration, and you’re typically underwriting that concentration to be anywhere from three to five years.

Then there are structural features that you put into these investments, in fact, to incentivize the sponsors to sell those assets over a shorter period of time. So back to this idea that the innovation in the secondary market is such that it’s created different solutions with different risk reward, different duration elements, too, that a sophisticated user of this asset class for this particular macro strategy secondaries really has more capabilities now than they ever have before.

It used to be one size fits all, but now there are a bunch of different gradations within the secondary market, fundamentally different strategies with, as I said, these different sorts of characteristics.

Stewart: Yeah, it’s interesting. I mean one of the things that was mentioned, and as you both know, this is not my world, but somebody mentioned that when you’re doing secondaries that you can significantly reduce or eliminate the J curve. If somebody’s not familiar with the terminology, can you talk a little bit about that?

Jeff: Yeah. Why don’t I jump in to take that one? The J curve is effectively the curve that all private partnerships go through when they set out to invest. If you think about it, you accumulate capital in a partnership and then you’re investing. There’s some fees and some friction on that partnership.
So the J part of the curve means that initially your value might be below par as you’re investing in that new partnership as those assets begin to take root and grow. And then part of the J that comes above the baseline occurs as value’s created. And then ultimately, the top of the J is where you’ve made two times your money and you’ve received your capital back. Secondaries shortcut that.

Secondaries buy into a partnership, a portfolio, after the assets have already been formed. So those first frictional costs of fees, et cetera, they’ve been written off already and the value accretion in the net asset value has already commenced. So if you’re doing your job right as a secondary investor, you’re coming into a partnership or partnerships in years three and four when that curve of the J has been erased. It should be only up into the right from that point forward.

Stewart: That’s terrific, and I really appreciate it. I mean I feel like I’ve gotten a great education today. I know a whole lot more about secondaries than I did 30 minutes ago, and I really appreciate that. I’ve got one more question to take you out, and it goes like this. You can choose one or both. Who would you most like to have lunch with, alive or dead, and/or what’s the best piece of advice you ever got?

Paul: I would say the best piece of advice that I ever received, and unfortunately, I received it too late, was to take risks in your career early and often. I impart that to my kids now, each of which is older, two of them launched, one of them still in college, that it’s very hard to get it right the first time. So don’t assume you’re going to come out of college and you’re going to get it right the first time.

So if you apply that to your career, you want to take risks and you want to take them early when you don’t have other obligations tying you down. I believe that if you do that, then you’re going to have a much more rich career and a better professional life and, candidly, a better personal life. I’m an engineer by trade, and I’ve now been in finance for 24 years.

I never, in my wildest dreams, sitting at Hewlett-Packard next to the garage where they created the computer, ever thought that I’d be in finance. In fact, Jeff knows I worked very hard to not be in finance for many years after business school, and I wish I’d taken more chances as a youngster early in my career.

Stewart: It’s really funny you say that because I have given that same advice to a lot of students when I taught. I’m like, “Look, you’ve got very little downside here. You’re already broke. You’re living in a dorm. You don’t have four or five kids to go through private schools and a big mortgage. So now’s the time.”

People would come to me. An older gentleman, substantially older than me, said to me one time, “Don’t plan too far ahead because opportunities come up and opportunities arise and you need to be able to take that risk.” I think it’s great advice.

Jeff: Stewart, I would give you a piece of advice, not the dinner. This is actually something that came to mind again over the weekend. It’s a piece of sports advice. My high school basketball coach, sadly, passed away over the weekend, and he was the one who said, “Know where you are on the court.” Paul’s heard this a few times because I’ve used it a few times. But it’s more than simply sports advice about where you should play basketball.

But having your perspective on where you are in life and where you sit in various structures and outside, inside, how you’re being regarded by other people is really something that’s resonated with me for a long period of time. Understanding the context in which you operate and not operating as sort of an atavistic individual, because we’re all part of a larger community, and understanding the parameters, the perimeters, the constraints of that community is a great piece of advice that you could really generalize.

Paul knows that I do that for many, many circumstances. So that is probably the one that keeps bubbling up. Know where you are on the court.

Stewart: That is great advice. I’ve learned a lot listening to the two of you. Your personalities have been relatively subdued on this podcast, but you know each other very well and know the market very well. If I’m a CIO and I don’t know secondaries well and you’ve mentioned a couple of times, a sophisticated investor and so forth …

If I want to have a conversation with no sales pressure, I just want to have a conversation and learn about secondaries and some of the finer points that you were talking about, are you open to having that conversation with somebody that is wanting to learn more, that might not be ready to pull the trigger on an allocation or in a formal search, but would you have a casual conversation with somebody?

Paul: We’d be delighted. I mean some people often say that we are secondary geeks and perhaps that’s how we’ve come off at times because we have just been immersed in this in the last 24 years. But the good news is we end up doing a lot of education with people in this marketplace. So we’d be happy to do that, Stewart.

Stewart: That’s great. You’ve done a great job educating me today. We’ve been joined by Paul Sanabria and Jeff Hammer, senior managing directors and global co-heads of secondaries at Manulife Investment Management. Gentlemen, thanks for being on.

Paul: Thanks, Stewart.

Jeff: Thanks, Stewart.

Stewart: Thanks for listening. If you have ideas for a podcast, please shoot me a note at podcast@insuranceaum.com. Please rate us, like us, and review us on Apple Podcasts or wherever you get your podcast content. My name is Stewart Foley, and this is the InsuranceAUM.com podcast.

 

 

1 Institutional Investor, July 17, 2023. 2 PitchBook, April 20, 2023. 3 Jefferies, January, 2023.

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Jeff Hammer

Jeff Hammer, 

Global Co-Head of Secondaries, Private Markets

Manulife Investment Management

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Paul Sanabria

Paul Sanabria, 

Global Co-Head of Secondaries

Manulife Investment Management

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