Contact Us

ETFs

Customer service hours

English

Phone: 1-888-588-7999
Monday – Friday 8 a.m. to 8 p.m. ET
Email¹: manulifemutualfunds@manulife.com

French

Phone: 1-877-426-9991
Monday – Friday 8 a.m. to 6:00 p.m. ET
Email¹: fondsmutuelsmanuvie@manuvie.com

Rates

Rate information – online


Mutual funds

Customer service hours

English

Phone: 1-888-588-7999
Monday – Friday 8 a.m. to 8 p.m. ET
Email¹: manulifemutualfunds@manulife.com

French

Phone: 1-877-426-9991
Monday – Friday 8 a.m. to 6:00 p.m. ET
Email¹: fondsmutuelsmanuvie@manuvie.com

Business processing details

Mail: Please be advised that Manulife Mutual funds has moved.

Please send all correspondence to the following address:

Manulife Mutual funds
500 King St North, Del Stn 500 G-B
Waterloo, ON
N2J 4C6

Fax your business:
1-866-581-8427 or 416-581-8427

Rates

Rate information – online


Manulife Segregated Fund contracts

Customer service hours

Canada, outside of Quebec

Phone: 1-888-790-4387
Monday – Friday 8 a.m. to 8 p.m. ET
Email1manulife_investments@manulife.com

Quebec & French business

Phone: 1-800-355-6776 
Monday – Friday 8 a.m. to 6 p.m. ET
Email1investissements_manuvie@manuvie.com

Business processing details

Mail:
Manulife Investments 
500 King Street North 
Waterloo, ON
N2J 4C6

Fax for your Fundserv business:
1-800-993-9332

Fax for your non-Fundserv business:
1-877-277-3774

Mail:
Manulife Investments
900 – 900 De Maisonneuve Blvd W
Montreal, QC
H3A 0A8

Fax for your non-Fundserv business:
1-800-360-6492


Guaranteed Interest Accounts and annuities

For Guaranteed Interest Accounts (GIAs), Guaranteed Interest Contracts (GICs), and Manulife Annuities

Customer service hours

Canada, outside of Quebec

Phone: 1-888-790-4387
Monday – Friday 8 a.m. to 8 p.m. ET
Email1manulife_investments@manulife.com

Quebec & French business

Phone: 1-800-355-6776 
Monday – Friday 8 a.m. to 6 p.m. ET
Email1investissements_manuvie@manuvie.com

Business processing details

Mail:
Manulife Investments 
500 King Street North 
Waterloo, ON
N2J 4C6

Fax for your Fundserv business:
1-800-993-9332

Fax for your non-Fundserv business:
1-877-277-3774

Mail:
Manulife Investments
900 – 900 De Maisonneuve Blvd W
Montreal, QC
H3A 0A8

Fax for your non-Fundserv business:
1-800-360-6492

Rates

Rate information – online:
GIA Rates

Legacy GIC Rates

Rate information – phone:
1-800-268-6640

Secure a rate by fax:
1-877-277-3774

Secure a rate by fax:
1-800-360-6492


Legacy segregated fund contracts

For Manulife Ideal Term Funds and former Standard Life Annuities

Customer service hours

Canada, outside of Quebec

Phone: 1-888-841-6633
Monday – Friday 8:30 a.m. to 6 p.m. ET
Email1manulife_investments@manulife.com

Quebec & French business

Phone: 1-888-841-6633 
Monday – Friday 8:30 a.m. to 6 p.m. ET
Email1investissements_manuvie@manuvie.com

Business processing details

Mail:
Manulife Investments 
500 King Street North 
Waterloo, ON
N2J 4C6

Fax for your Fundserv business:
1-800-993-9332

Fax for your non-Fundserv business:
1-877-277-3774

Mail:
Manulife Investments
900 – 900 De Maisonneuve Blvd W
Montreal, QC
H3A 0A8

Fax for your non-Fundserv business:
1-800-360-6492


Sales team

Catherine Milum
Head of Wealth Sales, Wealth & Asset Management Canada

Regional vice presidents

Hillel Ades
Regional Vice President, Eastern Canada

Charles Bendaly
Regional Vice President, Central East Canada

Jeff Haydar
Regional Vice President, Central West Canada

Patricia Corcoran
Regional Vice President, Western Canada

Inside sales managers

Mathieu Bélanger
Manager, Inside Sales
Eastern Canada

Michael Messecar
Manager, Inside Sales
Central East Canada

Mary Shannon
Manager, Inside Sales
Central West Canada

Brennan Taylor
Manager, Inside Sales
Western Canada

Key accounts

Kevin Botting
National Vice President, Investments
National Accounts

Mike Richard
National Vice President, Guaranteed Investments
National Accounts

Barbara Foy-Pilchner
National Vice President, Investments
National Accounts