Official contest rules and regulations

Manulife webinar series contest

1. Eligibility

To enter and be eligible to win, you must be a resident of Canada who has reached the age of majority in your province of residence and have participated in a free webinar of the Manulife webinar series and completed the satisfaction survey within the promotional period. Only one survey may be completed after participating in a webinar session for entry into the Manulife webinar series.

You are not eligible to enter this contest if you, your spouse, child, parent, or a person you're domiciled with is an employee, representative, or agent of Manulife or a subsidiary or affiliate of Manulife or any related promotional or advertising agencies. Any decision made by Manulife in respect of any entrant’s eligibility is final and nonappealable.

2. Promotional period

The promotional period begins January 1, 2024, and ends March 31, 2024, at midnight, Eastern time (the promotional period). Surveys must be completed and sent no later than midnight, Eastern time, March 31, 2024 (the contest closing date).

3. Entry

No purchase is necessary to enter or win. All eligible individuals who participate in a free webinar and complete the survey will be automatically entered into the contest. Once your survey is completed, you will be entered into the contest if you meet the eligibility requirements in rule 1. Online access is required in order to participate in this contest. Many public libraries, retail businesses, and other public places offer free access to computers and internet service.

4. Draw

At 10:00 A.M., Eastern time, April 9, 2024, 500 King St N, in Waterloo, Ontario, one potential winning entry will be randomly drawn from all eligible entries received by the contest closing date. The prize winner will be informed by email. If, after making such efforts as Manulife in its sole discretion deems reasonable, a potential winner cannot be contacted by email with the email provided at the webinar registration within 10 business days of the official draw date, an alternate potential winner will be drawn. Only one prize will be awarded for the contest. The awarding of the prize is contingent on the entrant’s full compliance with the official contest rules and regulations.

Once contacted, the potential winner will be required to correctly answer, unaided, a time-limited mathematical skill-testing question to be administered by Manulife. All decisions of Manulife or designate in administering the skill-testing question shall be final. If the skill-testing question is not answered correctly, a new potential winner will be drawn from the remaining eligible contest entries. This process shall repeat until one potential winner who has complied with these rules is successfully contacted and correctly answers the skill-testing question and is thereby declared the contest winner (the prize winner).

5. Prize and odds of winning

The prize winner will receive one Visa gift card (approximate retail value of $100.00). The prize must be accepted as awarded. Manulife reserves the right to substitute a prize of equal or greater value if the advertised prize is unavailable. The prize will be delivered to the prize winner by courier to the address provided by the contest winner.

Odds of winning depend on the total number of eligible entries received for the drawing.

6. General conditions

a) Manulife, the contest sponsor, reserves the right to terminate or alter this contest at any time or to alter the contest rules without prior notice.

b) The declared prize winner agrees to sign Manulife’s standard declaration and release form (the declaration) confirming compliance with these official rules and regulations and waiving any liability of Manulife, its directors, officers, employees, agents, affiliates, and advisors with regard to injury, accident, loss, or damage of any kind arising out of participation in this promotion or acceptance of the prize as awarded. If a declared prize winner is determined to be ineligible by Manulife, or fails to return the completed declaration as required within 15 days of notification by Manulife, Manulife may declare the prize to be forfeited and a new potential winner may be selected and contacted, in accordance with rule 4 above, until a new prize winner for that prize is declared.

c) Manulife assumes no responsibility for entries that are lost, stolen, delayed, damaged or misdirected either prior to or after delivery of the entry to Manulife. Entries are subject to verification and will be declared invalid if they are, or are found to be, illeligible, which includes, but is not limited to, being mechanically reproduced, mutilated, forged, falsified, altered, or tampered with in any way. Entrants agree to abide by these contest rules and the decisions of Manulife, which are final. All entries become the property of Manulife and will not be returned.

d) By accepting the prize, the prize winner consents to the use and release of the prize winner's name, address, and/or photographs, without further compensation, to the public and in any advertising or publicity as may be carried out by Manulife in its sole discretion.

e) If Manulife determines that potential entrants are prevented from entering the contest due to technical difficulties, Manulife may, without notice to any entrant or potential entrant, extend the contest for such period of time as Manulife deems appropriate in the circumstances.

f) Neither Manulife nor its officers, directors, employees, or agents shall in any way bear any liability whatsoever regarding the prizes awarded.

g) The contest is subject to all applicable federal, provincial, and municipal laws.

7. Winner's list

To obtain a list of the name of the prize winner, send a self-addressed stamped envelope to: Webinar series team contest winners list, Attn: GBRS National Education Team, Manulife 500 King St N, Waterloo, N2J 4C6, or email your request to Requests for the name(s) of winner(s) must be received within 90 days of the contest closing date.

8. Privacy statement

As a leading financial services provider, we respect your privacy. Our privacy statement can be accessed at